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Tran Ongles & Spa at 2821 Avenue des Aristocrates in Laval, Quebec

Tran Ongles & Spa in 2821 Avenue des Aristocrates, Quebec: reviews, opening times, drive directions, photos, contacts etc.

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Beauty salon


Phone: +1 450-664-0999


Address:

2821 Avenue des Aristocrates,
Laval, Quebec
H7E 5J3
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Reviews about Tran Ongles & Spa

  • Lo Carb
    2017/04/08
    5 /5
    Super clean, excellent customer service, great coffee and beautiful place. The quality of the work and the price are perfectly matched. I highly recommend this place!
  • Amanda Cinquino
    2017/03/08
    1 /5
    I'm very disappointed with the service I received on my last visit. I came in already sporting a worn out shellac manicure with the intention of treating myself to another one. However, I was informed they only had enough time to provide service for a regular manicure, which I happily accepted. They had me soak my nails in acetone for 10 minutes in order to dissolve the shellac polish along with passing the electric file. From this point on the appointment took a turn. I felt like I was being rushed and tossed aside for other clients. For instance, instead of taking their time (and using the regular tools) to push back/remove my cuticles, the employee opted for the electric file (again!). This caused some bleeding as the file was used aggressively. Additionally, my nails have been reduced to a sad paper thin version of themselves (even after a week the deep ridges caused by the file are still apparent). When I brought up the issue of my nails looking thinner than usual and my bleeding cuticle, the staff member shrugged off my concerns without a word. All this took place as said staff member kept bouncing between myself and another client, mid-treatment. The lack of attention and complete disregard for customer service has confirmed my decision to never set foot in that salon ever again. In the future, they should refuse walk-ins on a busy day to properly cater to their clients instead of providing a lousy service, in this case a botched attempt at a simple manicure.
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Working times Open now

Sunday
10:00 — 17:00
Monday
10:00 — 19:00
Tuesday
10:00 — 19:00
Wednesday
10:00 — 19:00
Thursday
10:00 — 21:00
Friday
10:00 — 21:00
Saturday
10:00 — 18:00

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About Tran Ongles & Spa in Laval, Quebec

Tran Ongles & Spa is located at 2821 Avenue des Aristocrates, Laval, Quebec.